Privacy Policy
This policy explains what information Bascule Underwriting collects through this website, why we collect it, and the choices you have.
Last updated: August 11, 2026
Bascule Underwriting (“Bascule,” “we,” “us,” or “our”) respects your privacy. This policy applies to basculeuw.comand any pages, forms, or tools hosted on it (together, the “Site”). It does not apply to information we collect outside the Site — for example, over the phone, by email directly, or through a bound insurance policy — which is handled under separate agreements and applicable insurance regulations.
Overview
We built this Site to make it easy to learn about our products, find the right contact, and get in touch. The only personal information we actively collect through the Site today is what you choose to give us — mainly through our contact form. We do not sell your personal information, and we do not run third-party advertising trackers on this Site.
Information we collect
Information you provide to us
When you fill out a form on the Site — such as the contact form — we collect:
- Your name
- Your email address
- The subject or department you selected (for example, claims, underwriting, or general inquiries)
- The message or details you write to us
You may also give us information directly by phone or email — for example, when reaching a member of our team at one of the addresses or numbers listed on our Contact page. That information is handled consistently with this policy.
Information collected automatically
When you submit a form, our systems automatically log limited technical information alongside it, including:
- The page you submitted the form from
- Your browser's user-agent string (browser and device type)
Our hosting and infrastructure providers may also generate standard server logs (such as IP address, date and time of access, and pages requested) for security and reliability purposes. We do not use this information to build advertising profiles.
How we use it
We use the information described above to:
- Respond to your inquiry and route it to the right person or team
- Operate, maintain, and secure the Site
- Detect and prevent spam, abuse, or fraudulent submissions
- Understand and improve how our Site and forms are used
- Meet legal, regulatory, and recordkeeping obligations applicable to an insurance business
We do not use the information you submit through the Site for unrelated marketing without your consent, and we do not sell it to third parties.
Cookies & tracking
The Site does not currently use advertising or third-party analytics cookies. It may use strictly necessary cookies or similar local storage required for core functionality, such as keeping our administrative tools secure. If that changes — for example, if we add analytics to better understand Site usage — we will update this policy and, where required by law, request your consent first.
Most browsers let you block or delete cookies through their settings. Blocking strictly necessary cookies may affect parts of the Site that depend on them.
Sharing & disclosure
We do not sell your personal information. We may share it only with:
- Service providers who host our infrastructure and databases on our behalf, under obligations to keep it confidential and secure
- Bascule personnel who need it to respond to your inquiry
- Legal or regulatory authorities, if required by law, subpoena, or to protect our rights, property, or safety, or that of others
- A successor entity, in the event of a merger, acquisition, or sale of assets, subject to the same privacy commitments described here
Data retention
We retain information submitted through the Site for as long as needed to respond to your inquiry, maintain business records, and meet legal, accounting, or regulatory requirements applicable to insurance underwriters. When it is no longer needed for those purposes, we take reasonable steps to delete or anonymize it.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information you share with us, including encrypted transmission (HTTPS) and access-controlled storage. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights & choices
Depending on where you live, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, or to object to or restrict certain processing. To make a request, contact us using the details below — we will respond within a reasonable time and verify your identity before acting on the request.
If you no longer wish to be contacted about an inquiry you submitted, let us know and we will stop reaching out unless we're legally required to retain or use that information.
Children's privacy
The Site is intended for business use by adults — agents, policyholders, and prospective clients — and is not directed to children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.
Third-party links
The Site may link to third-party sites we don't control — for example, our payment portal at payment.basculeuw.com. This policy doesn't cover those sites. Please review their privacy policies separately.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or for legal reasons. We'll update the “Last updated” date above when we do. Significant changes will be noted on this page.
Contact us
If you have questions about this policy or want to exercise any of the rights above, contact us at:
- Email: underwriting@basculeuw.com
- Phone: +1-877-474-5006
- Mail: Bascule Underwriting, PO Box 2502, Westfield, NJ 07090